A dentist without an adequate staff would be extremely inefficient for the dentist and the patient, but having the time to train and monitor every staff member seems implausible. Along with the design of your space, the staff greeting your guests is the first impression that a patient gets of your clinic. Inefficient employees can send a negative impression of the entire practice.
For new dentist offices and even offices that have been open for decades, a consultant can help immensely. To start, an observation day will allow me to fully take in the flow of the office. By learning the ins and outs of your practice, I can fully understand if any barriers exist between your staff and your patients. An outside perspective can also help determine how personable and efficient each of your employees behave. An outside view is especially helpful for dentists that don’t want to be the “bad guy” with their staff and have a hard time managing or disciplining them. A consultant like myself can get the job done without causing tension.
Considering dental staffing training in Houston? Through observations, a personalized assessment can be made of how to make your patient’s experience better through your staff members. Depending on the specific needs of your clinic, a training game plan can be created. By using engaging practices like team building exercises and role-playing games, we can motivate your staff to work more efficiently together.
Dental staff training can be involved and complicated, which means a dental business consultant is perfect for all your needs. Contact Casey Schulin today to discuss our dental staff training in Houston, Texas.
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